Shipping policy

Shipping Policy – KGLinked

At KGLinked, we are committed to providing our customers with reliable, timely, and secure shipping. Please review our shipping policy carefully to understand how your order will be processed and delivered.

Shipping Carriers

We partner with major U.S. carriers to ensure fast and dependable delivery of your orders:

  • UPS (United Parcel Service)

  • FedEx

  • USPS (United States Postal Service)

  • DHL (for select shipments)

The choice of carrier is determined by package size, weight, destination, and shipping method selected at checkout.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or federal holidays.

  • Customers will receive a shipping confirmation email with tracking information once the order leaves our warehouse.

Shipping Methods & Delivery Estimates

Shipping Method Carrier Estimated Delivery Time
Standard Shipping USPS, UPS, FedEx 3–7 business days
Expedited Shipping UPS, FedEx 1–3 business days
Overnight Shipping UPS, FedEx 1 business day
International Shipping* DHL, USPS 5–15 business days

*International shipping is subject to customs clearance, local postal services, and import regulations. Delivery times may vary.

Note: Delivery times are estimated and not guaranteed. Delays may occur due to carrier issues, weather conditions, holidays, or other unforeseen circumstances.

Shipping Rates

  • Shipping costs are calculated at checkout based on weight, dimensions, shipping method, and destination.

  • Free Standard Shipping is available for orders over $X (optional).

  • Expedited and overnight shipping options are available for an additional fee.

  • Taxes, duties, and import fees may apply for international orders and are the responsibility of the customer.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your package directly on the carrier’s website. Please allow 24–48 hours for tracking updates to appear.

Shipping Restrictions

  • We currently ship only within the United States (unless otherwise specified).

  • Some carriers may not deliver to P.O. Boxes for oversized or heavy items.

  • Certain products may be subject to shipping restrictions due to carrier regulations or legal compliance.

Lost, Damaged, or Delayed Packages

  • KGLinked is not responsible for delays caused by carriers, weather, natural disasters, or other force majeure events.

  • If your package is lost or damaged, contact our Customer Support team at [support@kglinked.com] within 7 days of expected delivery.

  • KGLinked will work with the carrier to investigate the issue and provide a solution, which may include replacement or refund at our discretion.

Disclaimer

  • Shipping dates are estimates only and cannot be guaranteed.

  • Customers are responsible for providing accurate shipping information. KGLinked is not liable for packages shipped to incorrect or incomplete addresses.

  • By placing an order, you agree to these shipping terms.